Nicepage Error Screen Freeze

Web-Aztec
80 Posts
Web-Aztec posted this 2 days ago
Ask a Question

Nicepage seemed to do this all by itself when i was just viewing a design using quick view!

I had to close it down to get around this. Any ideas what caused it.

Thanks

Nicepage seemed to do this all by itself when i was just viewing a design using quick view! I had to close it down to get around this. Any ideas what caused it. Thanks

Last edited 2 days ago by Web-Aztec

Vote to pay developers attention to this features or issue.
3 Replies
Order By: Standard | Newest
Support Team
Support Team posted this 2 days ago

Hello Andrew,

Looks like you used the browser preview for a large project, it will show the export bar before viewing your project in the browser.
Larger projects take more time to be previewed.
...................................................
Sincerely,
Negat Veri
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Andrew, Looks like you used the browser preview for a large project, it will show the export bar before viewing your project in the browser. Larger projects take more time to be previewed. ................................................... Sincerely, Negat Veri Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Web-Aztec
80 Posts
Web-Aztec posted this 23 hours ago

I have had another screen freeze, see attached.. I am using the latest desktop versions fully upgraded to your most advanced package.

I am not sure why this keep happening. Can you advise please.

I have had another screen freeze, see attached.. I am using the latest desktop versions fully upgraded to your most advanced package. I am not sure why this keep happening. Can you advise please.

Last edited 23 hours ago by Web-Aztec

Support Team
Support Team posted this 3 hours ago

Hello Andrew,

What is the file size of your project?

The possible reasons for this behavior:
1. Heavy images, video backgrounds, or multiple animations may overload memory or GPU during preview.
2. Quick View uses a mini web server internally to preview the page. Occasionally, this preview engine can crash or freeze, especially after prolonged use or rapid switching between pages.
3. If Nicepage’s internal preview cache becomes corrupted, it can cause hangs on load.
4. Preview rendering uses hardware acceleration. An outdated or buggy GPU driver (especially on Windows 10/11) may cause freezing.
5. Tools like antivirus software, Windows Defender, or even clipboard managers can interfere with real-time previews.

Try duplicating the page and removing videos or large images, then use Quick View again. If the freeze disappears, the issue is likely related to heavy rendering.
You can load Task Manager to see which process consumes the most resources from your side.

You can also clear Nicepage cache, for this you need to delete this folder manually: C:\Users\YourName\AppData\Local\Nicepage. Note: to copy your local projects or export them to another location then your main Nicepage folder, and close the application.

This can solve a wide range of freezing or glitching issues.
...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Andrew, What is the file size of your project? The possible reasons for this behavior: 1. Heavy images, video backgrounds, or multiple animations may overload memory or GPU during preview. 2. Quick View uses a mini web server internally to preview the page. Occasionally, this preview engine can crash or freeze, especially after prolonged use or rapid switching between pages. 3. If Nicepage’s internal preview cache becomes corrupted, it can cause hangs on load. 4. Preview rendering uses hardware acceleration. An outdated or buggy GPU driver (especially on Windows 10/11) may cause freezing. 5. Tools like antivirus software, Windows Defender, or even clipboard managers can interfere with real-time previews. Try duplicating the page and removing videos or large images, then use Quick View again. If the freeze disappears, the issue is likely related to heavy rendering. You can load Task Manager to see which process consumes the most resources from your side. You can also clear Nicepage cache, for this you need to delete this folder manually: C:\Users\YourName\AppData\Local\Nicepage. Note: to copy your local projects or export them to another location then your main Nicepage folder, and close the application. This can solve a wide range of freezing or glitching issues. ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
You must log in or register to leave comments